Back to Help Center

Guide: Accessing & Downloading Tickets

Where are my tickets?

Once you've successfully purchased tickets on OnlyFriends, they are immediately available to you through multiple channels.

Method 1: Your Profile (Recommended)
  1. Log In: Ensure you are signed in to your account.
  2. Go to My Tickets: Click on your profile picture in the top right and select "My Tickets" or visit theMy Ticketspage directly.
  3. Select the Event: Find the upcoming event in your list.
  4. View/Download: Click the "View Ticket" button. You can show the QR code on your phone or download the PDF to print.
Method 2: Email Confirmation
  • After every purchase, we send a confirmation email to the address linked to your account.
  • Search your inbox for "OnlyFriends Order Confirmation".
  • The email contains a direct link to your tickets and a PDF attachment.

Troubleshooting

  • Can't find the email? Check your Spam or Promotions folder.
  • Wrong email address? If you made a typo during checkout, please contact our support team immediately with your payment proof.
  • Ticket not loading? Try refreshing the page or using a different browser.

* Pro Tip: Take a screenshot of your QR code before you arrive at the venue, just in case you have poor signal.